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Techies, please explain
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Mongo68
Legend
 
240 Views    6 Replies    0 Likes   I like it!
Since this update to the site, I've noticed that when I click on a round from my history, on average it takes 12-15 seconds for the page to come up. I have the highest internet speed possible from my ISP. Why in the world of instant everything does it take so long?
Vincedaddy
Legend
 
# 1    4/14/2019 9:43:54 AM   
It takes a while to "fetch" it.


Vincedaddy
Legend
 
# 2    4/14/2019 9:45:32 AM   
Just took 14 seconds to fetch my last score.......


Vincedaddy
Legend
 
# 3    4/14/2019 9:46:50 AM   
Same technology used by the PGA to play a round of golf???


Jim Douglass
Amateur
 
# 4    4/15/2019 12:31:18 PM   
I sent a screenshot of this page to the "techies".
--Jim, GolfNet Support


GreenReader
GolfNet Administrator
 
# 5    4/15/2019 1:40:52 PM   
Hi All -

We experienced some database issues this weekend that caused the HBH stats to really bog down. Those have been addressed and as of right now, scores are loading as intended.

-GR


Egor
Legend
 
# 6    4/17/2019 7:18:59 PM   
It takes a while to "fetch" it.

Generally, tech co's won't give specific details on why something was slow.

A possible explanation could be that when the site was updated, a database migration could have taken place (highly probable). In that migration, an index or two may have been missed. Indexes are one thing that speeds up databases - a missing index can result in a full table scan for the data and in a large database or on hardware not anticipating it, that would explain the slow results. This is not isolated to USH - any and all sites run by a backend database can experience this.